Privacy Policy

Last updated: February 12, 2024

Welcome to eSpark Consulting Group (“we,” “our,” or “us”). This Privacy Policy outlines the principles governing the collection, usage, and protection of personal information when you visit our website: www.esparkconsultants.com.

Information Collection 

At eSpark Consulting Group, your privacy matters. When exploring our services, necessary information related to your visit, including IP addresses, browsing history, and operating systems, is gathered. This information aids us in customizing our offerings and enhancing your experience. 

As a software house specializing in embedded systems, web development, software development, and IoT-related services, data is collected to provide tailored solutions. This information is gathered through online interactions, collaboration meetings, and application sign-ins. 

Data Usage 

Respecting user rights and adhering to legal requirements, visitor information is utilized solely to improve the user experience. For those seeking IoT-related services, direct communication ensures data is shared with consent. This data is carefully used to offer hands-on assistance to website visitors. 

Third-Party Involvement 

We value transparency and serve the interests of both professionals and IoT service seekers. Information is shared with third parties to facilitate the provision of services. However, the company is not liable for the misuse of personal data beyond our control Legal processes, such as cookie notifications and approval requests, are employed to collect information and safeguard user privacy. 

Protection of Data 

We prioritize data security, restricting third-party access. While various protective tools are employed, users must also take responsibility for the security of their shared data. Entry information is securely stored in our database, and it may be shared through internal links for onboarding purposes. 

User Rights 

At eSpark Consulting Group, user rights are paramount. Individuals retain the right to access their personal data, rectify inaccuracies, and request information deletion from systems. Commitment is made to promptly address such requests in compliance with applicable data protection laws. 

Data Retention 

User data is retained only as long as necessary to fulfill outlined purposes in this Privacy Policy or as required by law. Once data is no longer needed, it is securely disposed of to prevent unauthorized access or disclosure. 

International Data Transfers 

Due to the global nature of our services, user information may be transferred and stored in countries outside the jurisdiction where the data was originally collected. Compliance with data protection laws and adequate safeguards ensure privacy and security. 

Data Breach Notification 

In the event of a data breach compromising user information security, affected individuals and relevant authorities will be promptly notified in accordance with legal requirements. 

User Consent 

By using the website and services, users consent to the collection, processing, and sharing of their personal information as described in this Privacy Policy. The option to withdraw consent is available at any time by contacting us using the provided contact information. 

Data Protection Officer (DPO) 

To ensure compliance with data protection laws, a designated Data Protection Officer oversees our data protection practices and addresses inquiries or concerns regarding personal information handling. 

Cookies & Tracking Tools 

To enhance the user experience, cookies and tracking tools are used. Users have the option to accept or reject cookies; however, acceptance enables seamless access to the website without repeatedly providing information. 
These tools help analyze user entries, click rates, and visiting patterns to optimize website performance. 

Deletion of Personal Data 

Users can delete cookie entries by contacting our management. We encourage users to engage with our team to understand our services better and obtain necessary information. The process of deletion can be initiated by emailing us at the official email address mentioned in the website contact section. 

Data Subject Rights 

In addition to the mentioned rights, users have the right to lodge complaints with supervisory authorities if they believe their rights regarding personal data processing have been infringed. 

Educational Resources 

We commit to providing educational resources for users to understand their privacy rights and make informed decisions about personal information. Our website features articles, blog posts, and FAQs addressing common privacy concerns and best practices for protecting personal data online. 

Community Engagement 

Active engagement with the community occurs through various channels, including social media platforms, webinars, and industry events. Transparency, trust, and responsible data practices are promoted, empowering users to exercise their privacy rights. 

Partnerships and Affiliations 

Partnerships or affiliations with other organizations are undertaken to enhance service offerings or expand reach. In such cases, it is ensured that partners share a commitment to privacy and adhere to similar data protection standards. 

Continuous Improvement 

Dedication to continuously improving privacy practices and staying abreast of emerging trends, technologies, and regulatory requirements is paramount. Regular reviews and updates of policies, procedures, and security measures occur to adapt to evolving threats and mitigate risks to user privacy. 

Children’s Privacy  

Our website is intended for professionals aged 18 and above. We strictly prohibit the participation of children under 13 years old on our website.   

Change in Privacy Policy 

The company reserves the right to update this Privacy Policy. Changes are at the discretion of the management and will be reflected on the website. Users are advised to review the updated policy periodically.  

eSpark Consulting Group is committed to protecting user privacy and information security while providing valuable services in a trusted online environment. Appreciation is extended for the trust and confidence users place in, and dedication remains to upholding the highest standards of privacy and data protection. 

Thank you for taking the time to review the Privacy Policy and for continued support of eSpark Consulting Group. For any questions, concerns, or feedback, please do not hesitate to contact using the provided information. User privacy matters, and assistance is provided. 

Contact Us 

For any inquiries or clarifications, feel free to contact: 

Email Addresses: 


Address:
 

301/B 3rd Floor & 401/A 4th Floor, Blossom Trade Centre, Block 1 Gulistan Johar, Karachi, 74300 

Appreciation is extended for trust in eSpark Consulting Group, and assurance is provided that user privacy is of the utmost importance. 

Thank you for choosing eSpark Consulting Group.