Careers

IT Support

We are in search of an enthusiastic IT support professional specializing in IT & networking to join our team. Your main responsibility will be to assist individuals and guide them through the installation process. To thrive in this role, you should leverage your knowledge and expertise in core IT/networking, possess the ability to quickly learn new technologies, and collaborate effectively in a team environment. 

 
  
Responsibilities:  

  • Actively support, configure, maintain, and upgrade the company’s networks and in-house servers. 
  • Deploy new server hardware and seamlessly integrate applications. 
  • Provide comprehensive support for third-party applications. 
  • Ensure robust network security and seamless connectivity. 
  • Monitor network performance (availability, utilization, throughput, goodput, and latency), conducting weakness tests. 
  • Establish user accounts, manage permissions, and administer passwords. 
  • Configure and manage domains along with their permissions. 
  • Address and resolve IT-related problems reported by end-users. 
  • Deliver prompt support and resolutions for internet and system-related issues 
  • Define system requirements and contribute to designing effective solutions. 
  • Conduct research and provide recommendations for enhancing IT network administration. 
  • Oversee the email server, controlling POP/IMAP configurations. 
  • Tackle and resolve email-related issues within the company. 
     

Requirements:  
 

  • Demonstrated experience in IT network administration. 
  • Proficiency in network security protocols and best practices.
  • Strong problem-solving and analytical skills. 
  • Excellent communication and interpersonal abilities. 
  • Ability to follow instructions and work in a team environment.

Qualifications 

Bachelor’s degree or diploma in information technology, computer science, or a related field. 

Experience

Experience up to 1 year as a network administrator or similar role 

Job Type: Full time / Onsite   

Location: Gulistan e Jauhar, Block 1 – Karachi.   

eSpark Consulting Group offers you the following benefits:    

  • Paid time off    
  • Flexible work hours   
  • Medical Coverage  
  • Life Insurance 
  • Annual Increments 
  • Fuel Allowance
Job Category: IT Support
Job Type: Full Time
Job Location: Karachi

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